Parents & Caregivers

2. Bus Routes

For fastest response to busing questions, please contact the School Business Office at:

Questions regarding Special Education transportation should be made to the Special Services Department at 413-263-3275

3. Home Education Program

Home Education is an alternative that is available to parents/guardians. Prior to implementing a home education plan, the application (below) must be submitted to and approved by Dr. Neil Gile, Home Education Liaison at the School Department. Please review the Home Education policy and procedures (click links below) before submitting the application. For more information, call 413-263-3381 or email Neil Gile:

4. Power School

West Springfield Public Schools currently offers parents/guardians of all students with access to their student’s attendance and grades through PowerSchool.

The PowerSchool Parent Access System is intended to provide parents, students and teachers with a tool to communicate student performance. This Web-based application may be accessed from any place the parent/guardian can access the Internet. The application is a secure link that encrypts the data to and from the end user. In addition, a username and password are provided to allow access for only authorized users to the appropriate student record.

Parent Portal Instructions

Step 1 : Create Parent Portal Account

  • Go to the website and click on the Families and Communities

  • Then click on the PowerSchool link

  • Click the “Create an Account” tab

  • Then click on Create an Account

  • Enter the information from the Parent Portal Letter (your name,email address, desired username, desired password, student name, student access ID, student access password, and your relationship to the student) 

Step 2: Sign Back Into the Parent Portal

  • There is a menu on the left-hand side of the screen

  • Scroll all the way down to the bottom and click on the “Returning Student Annual Verification Form.”

  • There will be some information and emergency contact information already there. You will need to scroll through the information and update and/or add needed information.

  • Click “Submit” once all information is correct

If you have more than one student

  •  Click “Account Preferences” (located on the menu bar on the left)

  • Click the “Students” tab

  • Click the “Add+” button on the right side of the screen

  • There will be an option to add the same information from the first child’s account

If you already have an account for another student

  •  Click “Account Preferences” (located on the menu bar on the left)

  • Click the “Students” tab

  • Click the “Add+” button on the right side of the screen

  • There will be an option to add the same information from the first child’s account


Frequently Asked Questions

What is the PowerSchool Parent Portal?
The Parent Portal is a feature of the PowerSchool Student Information System that provides parents/guardians immediate access to grades, attendance records, demographic information and access to the Returning Student Annual Verification Form.

How do I get account information for my child?
To create a parent account, you will need the Parent Portal letter from your student’s school containing student access information and required parent/guardian information. Please note that you will need separate letters for each student in your family which will contain each student's Access ID and Access Password. Click on the link to create a Parent Portal Account Go to

I have an Existing Parent Portal Account and want to add additional students to the account.
Before you can add additional students, you will need to obtain a Parent Portal letter from your student’s school containing student access information. Once you have all the Parent Portal letter you can log in to the Parent Portal and click “Account Preferences” (located on the menu bar at the left), then click the “Students” tab. Click the “Add+” button on the right side of the screen. A window will appear and you can enter the information for your student in this area (Student Name, Access ID, Access Password and Relationship) and click Submit. You will receive a Changes Saved message and under My Students, you will see the student you added. Repeat these steps to add any additional students to your PowerSchool Parent Portal Account.

I created an account, but now I cannot remember my Username and/or Password. How can I access my account?
On the sign in screen for the portal, click on the link “Having Trouble Signing In?” just below the password field. Then select either the Forgot Password or Forgot User Name tab on the next screen. Replacement User Name and/or Password information will be sent to you via the email address you provided when you set up the account for the first time.

What if the Access ID and Access Password for my student does not work to link my student to my account?
First, check to be sure that you have accurately entered the Access ID and Access Password exactly as indicated in your letter. If you are still unable to link your student, please call your student’s school for assistance.

Can more than one parent/guardian link their account to a student?
Yes; using the Access ID and Access Password, more than one parent/guardian can set up an account and link to the same student(s). However, each account must have a unique email address.

Can I disable/remove a student from my Parent Portal Account?
Yes, you would need to contact your student’s school and they would disable the access account for you.

Can other people see my son’s/daughter’s grades?
No. As long as you protect your username and password, others will not be able to see your child's information.

What happens to my access to the PowerSchool Parent Portal once my child leaves the district?
Access is automatically disabled if the student transfers or graduates.

Anyone who has received a letter with account credentials (account id and password), may click the link below (for the Parent Portal). After linking to the Login screen, click 'Create Account. Questions regarding PowerSchool should be directed to the school.

5. Vocational Declaration of Intent Application

Secondary students who are thinking about applying to a vocational school outside of West Springfield for attendance in the next school year must submit a completed Declaration of Intent form in order to be eligible for tuition assistance by the West Springfield School System if funding is available.

If you are considering permitting your son/daughter to apply or if he/she has already applied to a vocational school, the attached “Declaration of Intent” form must be completed and submitted to the WSPS School Department at 11 Central St, West Springfield

Please note that the attached form is a “Declaration of Intent” only. The Declaration of Intent must be received NO LATER THAN APRIL 1 prior to the intended school year of attendance. Consideration will not be given to forms received after April 1. Return of this form does not guarantee that your son/daughter will attend the vocational school of choice, nor does an acceptance letter from any vocational school.

Transportation will be provided to the closest vocational school offering the same chosen course which may not necessarily be the choice of the student/parent[s]. You will be notified by the West Springfield High School Guidance Department once acceptance has been confirmed.

School Messenger

The School Messenger notification system provides timely communications to parents on matters such as attendance, general interest activities and school and district emergencies. Parents may choose to create a "contact preferences profile" using SchoolMessenger contact manager. Contact manager allows parents, guardians, school community to choose the method of contact that works best for them -- i.e. home phone(s), cell phone(s), text* message, or email. For more information or assistance, please contact Erin Rogers at413-495-1862 or

Steps for setting up a SchoolMessenger account:

  1. Go to the following link:
  2. Click the Sign Up Now link near the bottom of the page.
  3. On the Sign Up page, enter a valid email address, a password, your name, and zip code. You will use your email address and password you enter here to sign in later. Check the box indicating you agree to the terms. Click Create Account when you are done.
  4. Check your email. You will receive an Account Activation email from School Messenger which contains a link to activate your account. This link will take you to a confirmation page where you must enter your password in order to activate your account. If you don't receive an email, check your SPAM filter.
  5. You can access the Contact Preferences page where you'll be able to choose which types of messages you would like to receive, and at which phone, cell or email address. Make sure you click Save when you are done making changes.


Please note: If you prefer to receive voice messages to the phone number on record at the student's school, you don't have to do anything.

* Text Messages: Although the district does not charge you for this service, it does not pay for text or phone message charges that may be incurred by you for sending or receiving text messages or phone calls. Check with your wireless carrier for possible charges.

The School Messenger caller ID for text messages will be 675-87. Parents/guardians can opt-in at any time to receive text messages by texting YES 675-87